![]() Scenarios Egnyte recommends installing Storage Sync or Storage Sync Multiple user accessing files through local permissions. Single computer that is shared by several users is not supported.ĭesktop Sync is also not designed to operate on a server with Installing multiple instances of Desktop Sync on a Users can access filesĭirectly through Finder on their Mac and Explorer on their Windowsĭesktop Sync is designed to sync files for a single user on a User's local hard drive and your Egnyte account, thereby enablingįast local access to files while also providing online access usingĪny other computer, smartphone or tablet. Installed on a user's Windows or MacĬomputer, Desktop Sync seamlessly synchronizes files between the All rights reserved.ĭesktop Sync provides individual users offline access to files A shortcut is created in your Favorites, on Windows and Mac.Įgnyte Inc. Accessing Desktop Sync Once installed, you can access files by clicking o n the ‘Egnyte’ shortcut that appears on your desktop. Network and external drive locations are not supported. The Desktop Sync data folder should be on a local hard drive. To install and run Desktop Sync, you must be logged in as a user with administrative rights to the computer. For these scenarios Egnyte recommends installing Storage Sync or Storage Sync for NETGEAR. Desktop Sync is also not designed to operate on a server with multipl e user accessing files through local permis sions. Installing multiple instances of Desktop Sync on a single computer that is shared by several users is not supported. Requirements Desktop Sync is designed to sync files for a single user on a single computer. Users can access files directly through Finder on their Mac and Explorer on their Windows machine. Installed on a user's Windows or Mac computer, Desktop Sync seamlessly sy nchronizes files between the user's local hard drive and your Egnyte account, thereby enabling fast local access to files while also providing online access using any other computer, smartphone or tablet. 1 Egnyte Desktop Sync Overview Desktop Sync provides individual users offline access to files on their personal computer. Want to learn more? Click here to read the help desk article.Egnyte Desktop Sync Readme Egnyte Inc. Maybe you don’t want to broadcast this as a supported feature, but it could help you look like a hero if the situation arises. ![]() Since each user has their own trash folder in Egnyte, it’s quite possible that the file in question is still accessible. The scary part of that approach is that it only takes a right click to clear out the trash, and all of those files are gone for good. We all know people that actually use their trash/recycle bin folder as part of their “file-management strategy.” It's akin to a parking lot for files they aren’t sure if they want to keep. Then, just load the desktop app on the new laptop and sync the files from the cloud back to the new laptop. The first step is for you (or the user, if you permit) to remotely wipe the content that’s synced to the laptop. It’s never a good situation, but it’s a lot less painful when all of the user’s important files are still accessible. We’ve all known people who have lost or had their laptop stolen. This means users have to spend less time thinking about technology, and more time doing what they get paid to do. ![]() Since the desktop folder is already synced to the Egnyte cloud (assuming you want it that way) the files stored there can be shared immediately without the user having to manually upload it first. Fortunately, by making the downloads folder a connected folder, they can just launch the mobile app, navigate to their corresponding downloads folder on Egnyte, and share the file. The problem is that the file is still in the downloads folder. Let’s say one of your users is out of the office and they want to share a file with a colleague. Access a Downloaded File From Their Mobile Device ![]() If you sync those files to the user’s private folder, not only will you have visibility into what they store on their laptops, you will be able to enforce your governance policies. But how do you know if your users are keeping sensitive files on their desktop? Most companies have no idea. ![]() Maintaining control of sensitive data is critical and threats are on the rise. ![]()
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